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Contact us

Whether you'd like to place an order or need some advice, our Soho Support team are always on hand to help with any enquiries you might have.

Our Soho Support team is available to answer any online order-related queries seven days a week.

We're currently receiving a high volume of enquiries; therefore, response times may be a little delayed. Thank you for your patience, we will get to your initial queries first, so please refrain from sending additional messages.

Most answers to your queries can be found on our FAQs page. Alternatively, if you can't find what you're looking for, you can get in touch via email, or the 'Contact us' form below

Peak Opening Hours (GMT): Phone, Live Chat & Email

  • Monday to Friday: 9am to 8pm
  • Saturday, Sunday and public holidays: 9am to 5:30pm

Kindly note that our phone lines will be closed on Sundays until further notice. Our support team will be available to contact via email.

Send us a message

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